Compliance & Resources

This section contains all relevant documents required under NSW legislation and industry best practice. All resources are provided to ensure transparency, compliance, and clarity for landlords, tenants, and agency stakeholders.

Landlord Resources

  • Residential Tenancy Agreement

    The standard NSW residential tenancy agreement as prescribed under the Residential Tenancies Act 2010.

    View the standard tenancy agreement

  • Landlord Information Guide

    Mandatory guide provided to all landlords outlining rights, obligations, and responsibilities under NSW law.

    View the landlord information guide

  • Rental Bond Information

    Information on bond lodgement requirements, conditions, and claims through NSW Fair Trading.

    View rental bond information

  • Fair Trading NSW Resources

    Official guidance and forms from NSW Fair Trading relevant to residential tenancies.

    View Fair Trading resources

  • Privacy Policy

    How we collect, store, and use your personal information in accordance with the Privacy Act 1988.

    View our privacy policy

  • Terms & Conditions

    Our standard terms and conditions governing the landlord management agreement.

    View our terms and conditions

Tenant Resources

  • Repair Request Forms

    Submit maintenance and repair requests online for your rental property in writing as required under the Residential Tenancies Act 2010.

    Submit a maintenance requests

  • Tenant Information Guides

    Mandatory guides detailing tenant rights, obligations, rent, repairs, and dispute resolution under NSW law.

    Learn more about tenant rights

  • Bond Information

    Information on rental bond lodgement, refunds, and dispute processes through the NSW Rental Bond Board.

    Learn more about rental bonds

  • Notice Forms

    Submit notices for vacating your rental property in accordance with NSW legislation.

    Submit a request

Agency Resources

  • Corporation Licence Details

    Details of our NSW corporation licence issued under the Property and Stock Agents Act 2002.

  • Licensee in Charge Details

    Contact and licence details of our Licensee in Charge as required under NSW property legislation.

  • Complaints Handling Procedure

    Our formal complaints handling process, including escalation pathways and timeframes for resolution.

  • Privacy Policy

    Agency privacy policy covering the collection and handling of personal information for clients and third parties.

    View our privacy policy

  • Terms of Use

    Terms governing the use of our website and digital services.

    View our terms and conditions

Our Credentials & Trust

We are committed to operating with full transparency and compliance. Our team brings a depth of local knowledge and professional accreditation to every property we manage.

NSW Corporation Licence

Fully licensed corporation under the Property and Stock Agents Act 2002.

Class 1 Licensed Real Estate Agent

Our Licensee in Charge holds a Class 1 real estate licence — the highest individual licence class in NSW.

Team of Six Property Professionals

A dedicated team of six specialists managing every aspect of your property with care and accountability.

10+ Years Industry Experience

Over a decade of experience in NSW residential property management.

Eastern Suburbs Specialists

Deep local expertise across Sydney's Eastern Suburbs market.